Returns & Exchanges
At Carlyle Nutritionals, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you may return or exchange unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Ship the Items
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing